USS Pactech has been supplying and servicing packaging equipment since 1988. The company has its head office in Bryanston, Johannesburg and a branch office in Durban, Port Elizabeth and Cape Town and consists of sales, after sales and technical support, administration and finance. 

Our success is based on a formidable track record of successful installations with almost every large and multinational company in South Africa. 

We operate in the following market segments:

• Food Industry
• Beverage Industry
• Pharmaceutical and Healthcare Industry
• Cosmetic Industry
• Chemical Industry
• Household Products
• Stationery and DIY Products

We represent only reputed suppliers from Europe, who are export orientated and offer competitive equipment in terms of price and quality.

In addition, we network with South African suppliers such as Filtec Automation to offer integrated turn-key solution.

Company Mission

Our approach to our clients is embedded in our slogan “Your partner for packaging solutions”. The importance lies in the partnership approach whereby we strive for a close co-operation and teamwork with our clients in order to meet their expectations. This includes analyzing and evaluating the customer’s requirements in different areas such as packaging design and innovation, suitability of packaging materials, technical feasibility of the equipment, production constraints and flexibility for future changes. As such we get involved with project engineers, product managers, marketing people and at operational level with factory and production managers.  The other important factor is the solutions driven approach, which means that we not just supply a piece of equipment but ensure that we understand the results we have to achieve together with our clients. This includes issues such as considering cost effective packaging, incorporating new packaging trends, clarifying material specifications, selecting suitable machinery to meet production efficiencies, creating awareness of possible limitations, taking existing skill levels and operating conditions into account, etc.

Our primary focus and responsibility as an agent is to add value to our clients’ business. The quality levels and design standards of imported equipment are so similar, that the real differentiation lies in the service provided by the local representative. With this in mind we have structured our company in such a way that we can make the difference when it comes to looking at the total package. This does not only include the equipment supply but important aspects such as project management, installation, commissioning, operator training, factory acceptance, local spare parts, preventative maintenance, emergency breakdown, etc. This added value is created by qualified, experienced and committed people, who have an intimate knowledge and understanding of the supplier and customer market conditions. 

Value Added Services

• We have carried out various turn-key projects which include turn-key project management and machine integration from different suppliers.
• USS Pactech carries out overseas factory inspections on all equipment to be installed in South Africa.
• Our head office in Johannesburg has a fully structured service department with service engineers, service manager, after-sales service assistant and spares manager.  We also have an office in Durban, Port Elizabeth and Cape Town with service support.
• USS Pactech specializes in the integration of packing equipment from various suppliers and offers single line responsibility to the end user.
• The equipment proposed is based on a formidable track record of successful installations and experience gained on this specific equipment.
• We have carried out several successful installations within multinationals and large companies in South Africa such as Cadbury (Beverages), Tiger Brands, National Brands, Pioneer Foods, Unilever, Nestle, Clover Danone, Parmalat, Distell, ABInBev, Colgate Palmolive, ABI, Aspen, etc and are striving towards a long-term partnership.

Project Management

USS Pactech would assume turn-key responsibility for the complete project, if required by the client. 

This will include the following services: 

• Clarifications of all machine specifications and performance criteria.
• Design of final packing line layout.
• Specifications of line controls.
• Interfacing of all machines.
• Specification of services to the machines.
• Specification of battery limits.
• Co-ordination of all technical matters with the various suppliers during the project phase.
• Co-ordination of all commercial issues with various suppliers during the project phase.
• Factory acceptance of all machines.
• Co-ordination of installation and commissioning and line acceptance with the various suppliers.
• USS Pactech technical staff on site during installation, commissioning and machine acceptance / performance trials, production runs and training.
• Final line acceptance and hand - over to production.

After Sales Services

We see our main responsibilities in terms of adding value as an agent in the following two areas:

• Project management to fully understand our client’s requirements and to ensure that a correct technical evaluation and feasibility has been conducted from the outset. This includes setting up equipment specifications against agreed standards of performance and advising our suppliers on local conditions related to each specific project. The objective is to reduce the downtime for installation and commissioning periods and minimize any teething problems in order to meet the client’s expectations.
• Creating a center of technical excellence to support our clients and the equipment during and after the installation. This is being achieved by investing in our technical resources and having a team of qualified and trained service technicians available as well as networking with local companies. The objective is to enter into a partnership with our clients, whereby they can rely on our assistance and support on any technical matter.

Our technical department consists of a service department, a projects department and a spares department. Our technicians are regularly trained at our principals and are qualified to handle most installations without the need of an overseas technician. The technical department offers the following services:

• Breakdown assistance
• Machine installation
• Commissioning
• Operator training
• Production assistance
• Factory acceptance
• Local spare parts
• Maintenance contracts
• Project management

If this is what you are looking for, give us a call and let us assist you with your projects and in finding a solution for your packaging requirements.  Please do not hesitate to contact us should you require any further assistance. 

USS PACTECH (PTY) LTD 

342 Main Road, Bryanston, 

2021, South Africa

TEL: +27 (011) 463 1000

WEBSITE:    www.usspactech.co.za